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Terms & Conditions

Effective Date: 10/01/2025
 
Welcome to SS-Education. These Terms and Conditions (“Terms”) govern your access to and use of our website, chatbot, and related services (collectively, the “Services”). By using our Services, you agree to these Terms. Please read them carefully.
 
1. Purpose of Our Services

SS-Education provides parents and caregivers with tools, resources, and AI-powered support to better understand special education processes, Individualized Education Programs (IEPs), Section 504 Plans, and related accommodations.
 
Our Services are designed to support and empower parents. We are not a law firm, medical practice, or school district representative, and our Services do not replace professional legal, educational, or medical advice.
 
2. Eligibility
 
You must be at least 18 years old to use our Services. By using our Services, you confirm that you are a parent, guardian, or authorized caregiver of the child whose information you provide.
 
3. User Responsibilities
 
By using our Services, you agree that you will:
 

  • Provide accurate and truthful information when uploading documents or interacting with the chatbot.

  • Use the Services only for lawful purposes related to supporting your child’s education.

  • Not use the Services to share harmful, discriminatory, or abusive content.

 
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
 
4. Data and Privacy
 
We take your privacy seriously.
 

  • Uploaded documents and personal information are used solely to provide personalized insights through the Services.

  • We may use aggregated, de-identified data to improve our Services and generate research insights.

  • We will never sell identifiable personal information.

 
For more details, please review our Privacy Policy.
 
5. No Legal or Medical Advice
 
Our Services are intended to provide general educational information and advocacy support. They are not legal advice, medical advice, or professional therapy services.
 
You should always consult with:
 

  • A licensed attorney for legal matters.

  • A qualified healthcare professional for medical concerns.

  • Your school district or educational team for official decisions on your child’s IEP or 504 Plan.

 
6. Service Availability and Updates
 
We may update, modify, or discontinue parts of the Services at any time without prior notice. We strive for accuracy but do not guarantee that all information provided is error-free, complete, or up to date.

7. Fees and Payments
 
At this time, our Services are provided free of charge. However, we reserve the right to introduce fees, subscriptions, or other charges for all or some of the Services in the future. If we do so, we will provide reasonable advance notice of any changes to our pricing structure.
 
If you choose to continue using the Services after fees are introduced, you agree to pay any applicable charges in accordance with the posted pricing and billing terms.
 
8. Intellectual Property
 
All content, materials, and software provided by SS-Education—including reports, chatbot outputs, and website content—are protected by intellectual property laws. You may use this content only for your personal, non-commercial use.
 
9. Limitation of Liability
 
To the fullest extent permitted by law:
 

  • SS-Education is not liable for any decisions you make based on the information provided through our Services.

  • We do not guarantee any particular outcome in your child’s educational plan, accommodations, or services.

  • Our total liability for any claim shall not exceed the amount you paid for the Services in the past 12 months (if any).

 
10. Termination
 
We may suspend or terminate your access to the Services if you violate these Terms. You may also cancel your account at any time.
 
11. Governing Law
 
These Terms are governed by and construed in accordance with the laws of the state of California. Any disputes shall be resolved in the courts of that state.
 
12. Changes to These Terms
 
We may update these Terms from time to time. The most current version will always be available on our website, with the “Effective Date” updated accordingly.
 
13. Contact Us
 
If you have any questions about these Terms, please Contact Us 

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